Direct personal responses

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Introduction

A direct personal response (DPR) is one of the 3 components offered through the Scheme to eligible people.

Participating in a DPR is an opportunity for people who have experienced abuse while in the ‘care’ of an institution to share their experience of abuse, to the extent they wish to do so, with a representative of the institution and to have them hear, recognise and acknowledge their story. The institution’s representative may apologise on behalf of the institution and explain the steps the institution has taken or will take to prevent abuse happening again in the future.

A DPR can be given through a face-to-face meeting between a person and a representative of the institution, a written letter, or any other method preferred by the person and agreed to by the institution.

All participating institutions must participate in a DPR with a person who requests it, except where it would risk causing harm. Institutions must provide DPRs in line with the NRS DPR Framework.

Taken from NRS, 2022: https://guides.dss.gov.au/national-redress-guide/5/3

Although this provided DPR info sounds fairly straight-forward, I can let readers know that it’s far from that. For some of us who’re also dealing with related issues, having to relive the same moments for unfamiliar ’help’ can unfortunately cause you to relive the same moments for the 3rd-4th-or even 5th time! It’s great having a chance to reconnect, with those ’in the know’ who’ll be able to recognise your past-current-future lifestyle. This can be a great stage, to finally get ’official statements’ for YOUR ordeals – directly! Please take it from someone whose had to go off the comfortable track – reach out to the suitable Counselling people.

Thanks to Australia’s impact of climate change & covid19:

  • my NRS 1. has been submitted;
  • NRS 2. still awaiting ”Institutional Responses”;
  • NRS 3. is now having experienced Counsellors helping me.
#mackaycartoons, retrieved 2022.

“There’s always a bigger wave …” (common saying). CSA Survivours should try to keep in mind, that you’re not in this alone + they’re more sources coming forward: other surviving-victims, Counsellors, Government Sources & Law-enforcement (Police, solicitors & judges).

REFERENCES

Fact sheets for COVID-19 (Coronavirus)


In response to the outbreak of COVID-19 (Coronvirus), Blue Knot have prepared some fact sheets to help members of the community, as well as health professionals take care of themselves and others during this challenging time.

Here at Blue Knot Foundation, we will continue to provide as many of our usual services as we can. As the health and wellbeing of our staff is our absolute priority we are rapidly transitioning our teams to working from home. We will still deliver all of our counselling services – Blue Knot Helpline and redress application support as well as the National Counselling and Referral Service supporting people affected by or engaging with the Disability Royal Commission. Our counselling services will maintain the high degree of professionalism, privacy and confidentiality currently provided. Should there be any disruptions to our services during this transitions, we anticipate that they will be minor and temporary. Our focus is for our trauma specialist counsellors to continue to provide the counselling, support and information currently provided through all the usual numbers and channels (see below for further information). 

We will also continue to disseminate our monthly Breaking Free and quarterly Blue Knot Review publications as always. Blue Knot will be additionally releasing new publications and fact sheets in the coming months, including resources related to caring for ourselves during the Coronavirus outbreak. 

Ongoing Counselling and Support Services 

Call 1300 657 380 Mon-Sun between 9-5 AEDT to reach our Blue Knot Helpline and redress services.

Call 1800 421 468 to reach our National Counselling and Referral Service (supporting the Disability Royal Commission) or go here and to find out the other ways with which you can connect with this service.

The Australian Government has released an official app with the information you need to know about Coronavirus (COVID-19).

Download from Apple App Store
Download from Google Play 
or visit www.australia.gov.au

The Australian Government has also created a new WhatsApp feature.

Message +61 400 253 787 or go to aus.gov.au/whatsapp in your web browser to get coronavirus information you can trust from the official Australian Government chatbot.

Whatsapp is available from the Apple Store or Google Play.

Please do what you can to look after yourself, stay connected and reach out when you need to.

Blue Knot Helpline 1300 657 380 Mon-Sun 9am-5pm AEST/ADST

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RETRIEVED https://www.blueknot.org.au/Resources/Fact-Sheets/COVID-19